Improve User Experience

Always trying for innovative ways to improve user experience...

• Worked on improving user experience in 3 different EHR PM (Electronic Health Records Practice Management) functionalities including Merge Claims, Patient/Guarantor Statements, and Ambulatory Surgical Centers (ASC) Billing.
• Verified each field in the end-user configuration windows for special characters and character data limits during key-in.
• Minimized the number of fields (to a maximum of 7 fields) in each configuration window that require end-user input, thereby reducing mouse clicks.
• Focused the cursor on the very first mandatory field in each configuration window.
• Provided few meaningful, required tool-tip messages to illustrate the field option's use within the configuration window.
• Utilized by 80,000+ facilities using eClinicalWorks across the United States. 

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Rounding Logic Optimization

Optimized the system's rounding logic in order to be compliant and legal! 

• Worked on optimizing the round-up, round-down, and round-to logic for Anesthesia Time Units and Sliding Fee Schedules Poverty Level %.
• Impacted around 350+ FQHC (Federally Qualified Health Centers) and 125+ ASC (Ambulatory Surgery Centers) using eClinicalWorks.
• Involved 11 different internal cross-functional teams including: Engineering, Design, Product Support, QA, Legal, Usability, Patient Safety, Compliance, Implementation, Sales, Reporting during concept design phase. 

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Managed Websites

Been an associate webmaster for a year! 

• Designed wireframes for 5 different customer websites at Msquare Systems Inc.
• Regularly updated website contents using WordPress and Magento CMS tools for all these customer websites.
• Provided monthly website’s overall visitor report to customers using Google Analytics Tracking ID.
• Maintained and managed MySQL backend database for all customer websites.
• Maintained my own personal website since 2012.

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